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Gloucester Health Centre Dr N A McDowall & Partners

The Park, Gloucester GL1 1XR, UK – 01452 891110

The care given by the doctors in this practice is outstanding. If you telephone to say that you are unwell you will always be offered an appointment that day and doctors will always telephone you if you just need advice over the phone. If you have an appointment at the surgery you might have to wait a while as the doctors give a lot of attention to their patients thus giving them more time than their allocated slot allows. This practice will also visit you at home if you need a home visit which is something that most other practices fail to do making more work for an already overstretched A@E department. I have been a patient for twenty two years and have no complaints. People obviously get on better with some doctors than others but you can see the doctor of your choice if you are willing to wait, this is a very busy practice so that might not always be possible if you need a doctor in a hurry. Most practices nowadays have more patients than they should be expected to cope with and people should consider this before complaining about the service. Long may the great service continue.

I have received nothing but brilliant service from the Drs and staff at this surgery. Drs have called me back when promised, always got an appointment when needed and nurses have gone beyond the call of duty where my son has been concerned.

Dr N Siva

Quedgeley Medical Centre, Olympus Park, Quedgeley, Gloucester GL2 4NF, UK – 01452 728882

Really poor service from the practice reception staff unprofessional service unable sort even simple referrals however the nursing staff are very good kind and friendly doctors practice able to get an appointment within a day or two which is good. Compared to other local surgery's. would give it more stars but for reception staff let a good practice down

Rosebank Surgery

153b B4072, Gloucester GL1 5JQ, UK – 01452 543000

This week both my daughter and my baby son have been poorly.. meaning two separate visits to the surgery. I have to say the receptionist I spoke to both times on the phone was so helpful and polite aswell as empthetic . We saw the nurse practitioners the same day within hours of phoning asking to see someone. I forget the gentlemans name , but we also saw Jenny for my son and both of them were so patient, professional and kind. Not at any point made me feel like I was wasting there time and not rushing us out. Absolutely fantastic staff a credit to the surgery. Jenny especially took the time to examine other minor things I mentioned regarding my son (which I never asked for ) and she treated accordingly. Then she followed up with a phone call the next day. A truly caring person . You made my week a lot easier .

When I first joined I was nervous due to the poor reviews, but my experience over the last year has been nothing but exceptional. Helpful staff (yes they are busy but always try and help), seen on time, got referral I wanted and the midwives are great.

NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.